> For the complete documentation index, see [llms.txt](https://docs.getboarded.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getboarded.com/use-cases/dpd.md).

# DPD

### Introduction: 

DPDgroup, one of Europe's leading parcel delivery networks, wanted to ensure that leadership competencies were not treated as a standalone HR initiative, but became part of every employee interaction-from recruitment to learning, performance, rewards, and engagement.

To achieve this, DPD partnered with GetBoarded to embed its **DPD Six Competency Model** directly into the employee journey, creating one consistent framework across all talent processes. The competency model emphasizes not only **what employees achieve, but how they achieve it**, making behavioural excellence a measurable part of organizational success.

#### **The Challenge**

Like many global organizations, DPD had multiple HR processes operating independently:

* Recruitment focused primarily on technical capability.
* Performance reviews lacked a consistent behavioural framework.
* Learning programs were not always linked to organizational competencies.
* Bonus decisions relied on multiple disconnected inputs.
* Engagement surveys measured satisfaction but offered limited insight into leadership behaviours.

Without a common language across these activities, identifying leadership potential and developing talent consistently became increasingly difficult.

#### **The Solution**

Using the GetBoarded platform, DPD integrated the **DPD Six Competency Model** throughout the complete employee lifecycle.

Instead of introducing another HR tool, competencies became the common thread connecting every stage of development.

Employees access a personalized dashboard where they can:

* Build and update their professional profile
* Track competency development
* Complete self-assessments
* Receive AI-guided recommendations
* Access personalized learning content
* Review progress through ongoing development conversations

Managers receive structured insights that support coaching, performance discussions, and leadership development using the same competency framework.

### How DPD Uses GetBoarded

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#### Recruitment

Candidates are evaluated not only on technical skills but also against the DPD Six competencies.

This enables recruiters to identify leadership potential earlier in the hiring process while creating a consistent standard for selection decisions.

***

#### Performance Management

Performance conversations now include competency-based discussions alongside business objectives.

The platform supports:

* Self assessments
* Manager assessments
* Peer feedback (360° Snapshot)
* Behavioural conversations
* Competency progress tracking

Managers gain a more complete picture of employee performance by evaluating both results and behaviours.

***

#### Learning & Development

Learning recommendations are aligned directly with competency gaps.

Instead of assigning generic training, employees receive targeted development opportunities that strengthen the competencies most relevant to their career progression.

Leadership development is available across the entire organization, not limited to existing managers.

***

#### Rewards

Behaviour becomes part of reward decisions.

Year-end bonus calculations now include competency-based behavioural reviews completed during annual performance conversations, providing greater transparency and consistency in reward allocation.

***

#### Engagement

Employee engagement surveys include questions linked to leadership competencies.

This enables HR teams to identify behavioural trends across departments and create targeted action plans when competency scores indicate opportunities for improvement.
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#### Explore the DPD Employee Journey with GetBoarded

*See how GetBoarded powers DPD's employee experience by integrating competencies across recruitment, learning, performance, rewards, and engagement.*

<div data-with-frame="true"><figure><img src="/files/m6rQ3V8MJPqHk8N6hYSq" alt=""><figcaption></figcaption></figure></div>

### AI-Powered Employee Experience:&#x20;

GetBoarded's AI assistant helps employees navigate their development journey by:

* Suggesting learning content
* Recommending competency improvements
* Guiding self-assessments
* Encouraging profile completion
* Supporting career planning

The experience transforms competency development from an annual HR exercise into a continuous process.

#### Download the DPD Talent Analytics Proposal

Want to explore the complete Talent Analytics solution implemented for DPD?

Download the full proposal to learn how GetBoarded enables competency-based talent management, AI-powered employee development, performance insights, and data-driven decision-making across the employee lifecycle.

<table data-view="cards"><thead><tr><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="/files/hV9B27bKOPwriLKnX5S4">/files/hV9B27bKOPwriLKnX5S4</a></td><td><a href="https://1833727260-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F74pXpgNmpKWrA8FVP9LG%2Fuploads%2F9nl3YpCePp7pTUrCon2Z%2FTalentAnalytics%20Proposal-V3.2%2011%20Jan%20Client%20Experience%20DPD.pdf?alt=media&#x26;token=08de3fe6-e54b-4f88-958a-282bc69ae55a">https://1833727260-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F74pXpgNmpKWrA8FVP9LG%2Fuploads%2F9nl3YpCePp7pTUrCon2Z%2FTalentAnalytics%20Proposal-V3.2%2011%20Jan%20Client%20Experience%20DPD.pdf?alt=media&#x26;token=08de3fe6-e54b-4f88-958a-282bc69ae55a</a></td></tr></tbody></table>

### Objective

To integrate DPD's Six Competency Model across the entire employee lifecycle using GetBoarded, creating a consistent approach to recruitment, performance management, learning and development, rewards, and employee engagement. The objective was to ensure employees are evaluated and developed based on both **what they achieve** and **how they achieve it**, fostering continuous growth, leadership development, and a high-performance culture.